Julie B Odw
map-marker Woodstock, Ontario

Moldy food

Freshpet - Moldy food
Freshpet - Moldy food - Image 2
I bought a bag of dog food roasted meals, got it home and it's got big chunks of mold in it!!! Nasty
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Loss:
$17

Preferred solution: I have bought the tubes before. Not sure I want to have this product again

Anonymous
map-marker Estes Park, Colorado

My dog is in the er because of fresh pet!

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Freshpet - My dog is in the er because of fresh pet!
My dog is currently in the ER because of this food! Shes on an IV and she is on antibiotics! This has to stop NOW! I am not sure what everyone else is experiencing but my dog got salmonella poisoning and I am livid!! They had a vet from their company try to silence me. I am livid. My dog is in critical condition!!!
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Cons:
  • Kills pets
  • Poisoning my dog

User's recommendation: Evil company!

2 comments
Guest

Screw FRESH PET WE NEED TO FILE A CLASS ACTION LAWSUIT

Guest
reply icon Replying to comment of Guest-2495008

Agree!!!

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Sharon G Jfs

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Verified Buyer
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Verified Reviewer
| map-marker Medford, New Jersey

Treats that were poisoned

Freshpet - Treats that were poisoned
Freshpet - Treats that were poisoned - Image 2
Need to call my puppy of 3 years was very sick from your purple treat water Diarrhea for five days and then pooping big puddles of blood she mustve had salmonella poisoning from your purple treats and food
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Loss:
$329
Pros:
  • Might kill my dog
Cons:
  • Finding mold in two seperate purchases from two different stores

Preferred solution: Full refund

User's recommendation: Wait till the company straighten this out

Anonymous
map-marker Madison, Mississippi

Death of Dog

I started feeling this to all 3 of my 5 pets a year ago. 1 died after being 100% healthy, another one is older in age but has declined and thrown up so much. Lastly my French bulldog has experienced healthy issues. I DO NOT recommend this food. Nothing but issues in 3 out of 5!
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Hannah W Lib

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Verified Reviewer

Bad batch- Fresh Pet Food

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I shop at Costco and routinely purchase the Freshpet food for my dog. This last trip, I purchased two bags of the food and my dog would not eat it. The bag looked to have an abnormal amount of green in it. Both batches were bad. Costco advised to reach out to the company.
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Loss:
$58

Preferred solution: Full refund

Lance B Jak

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Verified Reviewer
| map-marker Hanover, Pennsylvania

Quality has went down hill!

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I have been feeding our Boxer mix Fresh Pet for about 3 years. Then we started to notice that our dog was having skin issues, he had infected hair follicles between his toes, he had a sore on his elbow and around his lower jaw.

Took him to the vet and the vet said it was food related and we needed to change his diet. Unbelievable change, in 4 days the sore on his leg was gone and healed up. The infected follicles between his toes had cleared up. Previous to this he also had diarrhea and blood in his stools.

He ended up on antibiotics, and steroids. Something with the quality of Fresh Pet has changed drastically since we started feeding our dog it. I tried to post on the Fresh Pet Facebook page but it wouldn't let me. Then I noticed the page had zero dissatisfied posts.

So it seems they monitor and review everything before it gets posted. Also when we called Fresh Pet they offered a vet that they have on staff to assist with our dogs issues. I found this very interesting and it seems that the rash of related complaints has spurred Fresh Pet into having a vet on staff. If they maintained better quality control and didn't buy substandard products then maybe they wouldn't have issues.

I am done with this company, I feel for those of you who have lost your pet and hope that those who are currently feeding Fresh Pet realize that they may be making a mistake. I thought we were doing a good thing and it almost ended up killing my dog.

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Cons:
  • Made my dog very sick

Preferred solution: Improve your product! I am not sure what has changed in the quality but its making dogs sick. I will never purchase FreshPet again. It can't be trusted to provide a healthy meal for my dog.

User's recommendation: Don't buy this product, its quality isn't what it was in the past.

Mannessa B
map-marker Irving, Texas

Black tar in dog food

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Freshpet - Black tar in dog food
Freshpet - Black tar in dog food - Image 2
Initially I liked this brand of dog food, but recently. I have noticed black tar in my dogs food when I cut it into slices. This could be potentially deadly to any pet.
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Preferred solution: Let the company propose a solution

User's recommendation: Get any other actual “fresh” pet food

1 comment
Guest

Just had the same black "tar" down the center of a chicken and turkey roll. Threw it out.

Fortunately, I don't usually feed my dog fresh pet. Thought I would try it.

Never again. I took a picture of it but don't know how to post it

Anonymous
map-marker Doylestown, Pennsylvania

Wood in the cat food

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Freshpet - Wood in the cat food
I went to cut open a new roll of cat food of the chicken and beef and there was a piece of wood in it. Do not recommend
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Jamie R Lpe

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Verified Reviewer

FOUND ROCK IN MY DOGS FOOD

We purchased the 5lb roll of freshpet chicken,beef,egg& salmon recipe. We were mixing their food up and something hard was in it. We got it out it is a small rock. How does this happen???
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Loss:
$20

Preferred solution: Explanation on how a rock got into the food. Don't have my receipt or would ask for the money back. I will no longer be purchasing Fresh pet for my fur babies!!!

Anonymous
map-marker Reading, Pennsylvania

I have not had any problems with FreshPet. My puppy loves it.

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My puppy loves FreshPet. No problems. Only feed it to her once a day. Always fresh when I buy it. That's all
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User's recommendation: Would recommend

Kelsey C Cqg

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Verified Reviewer
| map-marker Fort Wayne, Indiana

My dog died

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Freshpet - My dog died
My dog ate the chicken log for breakfast and threw it up later. She continued to throw up until she couldn't hold water. We rushed her to emergency vet. She was jaundice with extremely high liver enzymes. They gave us an iv and meds but she died at a follow up appointment in my arms. She was a healthy 7 yr old pekingese mix and she died. Same symptoms as dogs that died in the freshpet 2021 recall. Liver failure. I wont be using this dog food ever again after reading similar stories.
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Loss:
$1700
Cons:
  • Suffering
  • Vomiting
  • Liver failure

User's recommendation: Research before picking a dog food

Jeannette K Dib

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Verified Reviewer
| map-marker Oakdale, New York

Like many, my dog got very sick from Freshpet

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Sadly, I didn't look at the reviews before I tried to give him the refrigerated roll food and the next day he had diarrhea and vomiting from it. Three days later and a trip to the vet for dehydration and non stop diarrhea, he got pancreatitis from it and is now on a low fat diet. This is a ONE YEAR OLD DOG!! Did he love the food, sure, but they also like antifreeze and it doesn't mean I'll allow him to kill himself. Be VERY careful of this food.
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Cons:
  • Making a lot of dogs very sick

Preferred solution: The company should responsibly look into why this has happened to a great deal of dogs. Is it the richness, the ingredients?? Figure it out before you put it on a shelf

Michelle W Mkb

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Verified Reviewer
| map-marker Port Saint Lucie, Florida

Bad food

Freshpet - Bad food
Freshpet - Bad food - Image 2
My dog ate before immediately they start having diarrhea theyve been having diarrhea for the last 2to3days booty is running bleeding
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Loss:
$80000
Cons:
  • It made my dog very sick

Preferred solution: Let the company propose a solution

Anonymous
map-marker Louisville, Kentucky

Slime around the perimeter of the chicken 6# rolls

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Normally the roll is clean and meaty but lately the rolls have a slime coating. Whats going on. Is it safe to feed my dogs. Please explained. No response from Freshpet . Looking for another dog food.
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Anonymous
map-marker La Crosse, Indiana

Sick dog after eating fresh per

I recently purchased fresh pet for my two miniature daschunds and they are both sick now with bloody diarrhea and bloody vomiting. I tried returning the product to the store they would not give me a refund or exchange for something else. Took my babies to the ER and they confirmed Salmonella. One pissed customer.
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